Help & Information

Help & Information

Find what you’re looking for quickly and easily by asking a question or by visiting our travel information center.

Ask us a travel-related question

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More self-service options

  • Check your itinerary, request assistance or add bags, meals or lounge access and more to customize your journey.
  • Log in to track the status of your SAS Customer Service case in your profile.
  • View the status of your flight by entering your city or flight number.

Contact forms & certificates

Here’s where you can download documents, get receipts and claim compensation for flights, baggage and more.

Traffic Updates

Prepare for travel

For a smooth, stress-free trip, check required documents before heading to the airport and allow extra time for arrival.

Travel Alerts

Traffic Program - News & Updates

Airport Information